From Our House To Yours
Shipping & Delivery
Every Swagoraimo piece travels the way it was made — with care, discretion and precision. Here is everything to know about how your order reaches you.
Order Processing
Every order is prepared with atelier-level attention. Once your payment is confirmed, your pieces are inspected, wrapped in signature packaging and dispatched within 1–3 business days. You will receive a confirmation email the moment your order is placed, and another when it leaves the house.
Domestic Delivery — Nigeria
Deliveries within Nigeria typically arrive within 2–5 business days after dispatch, handled by our trusted premium courier partners. Lagos and Abuja orders often arrive sooner. Every parcel is insured and requires a signature on arrival.
International Delivery
Swagoraimo Atelier delivers worldwide. International orders typically arrive within 5–10 business days after dispatch, depending on destination and customs clearance. Each shipment travels fully insured with door-to-door tracking.
Shipping Methods
We partner exclusively with premium express carriers for both domestic and international deliveries. Your pieces travel in protective, discreet luxury packaging — no exceptions. Express options are available at checkout where supported.
Tracking Your Order
The moment your order is dispatched, a tracking reference is emailed to you. You can also reach the Concierge at any time — by chat, email or WhatsApp — for a personal update on your delivery.
Duties & Taxes
For international deliveries, customs duties and import taxes may apply depending on your country's regulations. These charges are determined by local authorities and are the responsibility of the recipient. Our Concierge is happy to advise on your destination before you order.
Shipping Restrictions
A small number of destinations may be temporarily unavailable due to carrier or customs limitations. If your destination cannot be served at checkout, contact the Concierge — we will always find a private solution where possible.
Questions, Answered
Frequently Asked
A Question About Your Delivery?
Our Concierge is at your service — for tracking updates, destination advice or anything in between.
swagoraimo@outlook.com